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Lifetime Replacement Program

Things don't always go according to plan in the real world, which is why we've created a replacement program for our Musician's In-Ear Monitors. In addition to our standard 1-year warranty, we'll replace your monitors for half price if you lose use of them for any reason that is not covered by our warranty or outside the 1-year warranty period. Whether they get crushed, shredded, fried, or left behind at a venue, simply tell us what happened and we'll give you a new pair at half price, no questions asked.

To request a half-price replacement, send an email to with a subject heading containing the words "Replacement Program" and a short explanation of what happened, and a copy of your receipt, invoice, order confirmation email, or any other proof of purchase attached, and we’ll get back to you with instructions on getting a new unit. If the same product is not available, we’ll give you half off the next closest match instead.


Valid for 50% off regular price at only. Cannot be combined with any other offers or promotions. Valid only while replacement product or close match is available. Customized parts are not subject to the lifetime replacement program. Replacement unit ships without any customizations and includes two cables and silicone eartips. No retail packaging or additional accessories included. Limit: 1 replacement unit per customer per 180-day period.