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Contact Us

Customer Support

Answers to common questions and product troubleshooting help can be found in our support center.

Product user manuals can be found on our user manuals page.

Still have questions?

Phone: 626 965 1008

Hours: 9:00AM ~ 5:00PM (PST)
Monday through Friday (except holidays)

When contacting us for customer service, technical support, or warranty for product issues, please include: Order number and copy of receipt, model number, specific issue, media device used, and any other relevant information. If you do not see an email response, please check your spam folder.


To submit a warranty case, click here. If this is your first warranty case, please Register as a new user in our support center.

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