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Webcam Support Guide

Below you will find our instructional video to help set up your MEE audio USB Camera.

This video shows Zoom running on Windows 10 as an example, but the process will be similar even if you are using a different video application or operating system. Below are some additional examples.

Google Meet (Windows 10)

Microsoft Teams (Windows 10)

Skype (Windows 10)

USB Camera Product Manuals

To download the user manual for your camera in .pdf format, choose your camera model below.
To save it to your computer, right click the link and select "Save Link As...".

C6A | C11Z | C20PTZ | CL8A| 201W | 202L | 501W


The majority of issues can be resolved by unplugged your camera from your device, then plugging it back in and selecting it from the list of video devices in your app.

If the camera has a lens film protector, please remove prior to first use.


For answers to other frequently asked questions, please see below:


How can I tell my webcam is working?


Windows: open the windows camera app by typing "camera" into the Start Menu


-- Click the "switch webcam" button if needed to select the desired camera



There is a black dot obscuring part of the image


Make sure the lens of your camera is free of dust by gently wiping it with a lens cleaning wipe or microfiber cloth.

If the issue persists, tap the camera firmly on your tabletop to try and dislodge any dust that may be on the inside of the lens.


The image settings (Brightness, Contrast, Color Balance, etc.) need to be adjusted


Windows: In order to access and adjust the camera's image settings, you will need to download and install Skype.

Once installed, go to Skype -> Settings -> Audio & Video -> Webcam Settings.



The microphone is too quiet, loud, or has too much background noise


Windows: To open the sound menu, right click the speaker icon in the windows taskbar, located on the bottom right of your screen.

-- Click Sounds.


-- Right click the camera's microphone and select properties.


-- Select Levels, then adjust the microphone level